Business Broadband.

Which service is right for your business?

Broadband

We offer a full range of business Broadband services with the following options:

SoGEA Fibre Broadband

We offer a widely-available set of Fibre products with the following options:

Assured Broadband

A specialist business Broadband product designed to support our IP telephony services, Assured provides all the elements of the end-to-end IP telephony solution.

Converged Broadband

Combining JabbaTalk Assured Broadband and internet access using just one circuit, Converged Broadband is underpinned by a stringent SLA.

• Business Care – 22 clock hour fix time SLA
• Expedite the installation time for new circuits
• Regrade to different Broadband products
• Additional IP addresses can be purchased (standard is one free static IP)
• Up to 15 concurrent G.729 calls (Assured)
• Provision of a quality Cisco router with no upfront costs for longer term contracts
• FTTC or FTTP Broadband, location dependent (Converged)

What's the quality like?

Reassuringly, our national, next-generation network is the product of millions of pounds of investment and has been designed specifically for business users. Geographically resilient, our network is ideal for businesses that need to prioritise time-critical and business-critical applications at all times, backed up by robust Service Level Agreements.

Why choose a provider that only offers business broadband?

You may be surprised to know that business broadband makes up only a small percentage of all broadband users. When a provider has a large percentage of residential users, that becomes the main focus of their attention. At JabbaTalk we provide 100% focus on delivering quality broadband for businesses only.

Is your support team in the UK?

Faults do occasionally occur and when they do, especially for a business, you need to know that the people supporting the broadband are based in the UK, well trained and understand the importance of quick and effective resolution. We pride ourselves on the fact you can always get through to our support team first time when you need to.

Can we easily move our existing broadband circuits over to JabbaTalk?

We're experts in managing large and small-scale migrations and we work closely with you through every step of the migration process and beyond. It's one of our real differentiators.

When is the right time to move broadband circuits?

Broadband is a utility service, essential for internal and external communications. If you’re currently in a situation where you dread a fault occurring because of the poor service you know you’ll receive, then the answer is clearly, "as soon as possible". We will enhance your reputation by providing high-quality, well-trained, UK-based support staff and a well-managed network.

Will we save money?

As we can supply all your voice, data and mobile services, you can reduce your supply chain overhead and benefit from having just one supplier, one bill and a single point of contact.

How does JabbaTalk ensure quality?

Our network was conceived and engineered specifically for business users. This means that at peak times your time-critical and business-critical applications will always be prioritised. Quality is assured through:

• Extensive monitoring of all elements and metrics within the call path — PDD, ASR, NER, MOS, PESQ, jitter, latency, packet loss and more
• Proactive call testing and analysis for all platforms and services
• Appropriate and timely alerts of potential issues to our 24×7 Network Operations Centre
• Review of external and internal reports including customer feedback via support desks
• Strict Change Control and Release Management aligned with our suppliers and carrier partners
• Oversight through a monthly Quality Steering Group meeting chaired by our CEO

Please contact a JabbaTalk advisor on 0333 240 1185 to discuss your options further.